Within the United States, including Alaska, Hawaii, and Puerto Rico,you may obtain the location of the nearest JVC Factory Service Facility or local independent JVC Authorized Service Center by calling 1(800)537-5722. After providing your Zip Code, you will be provided with your closest JVC Factory Service Facility then stay on the line for your local independent JVC Authorized Service Center.
Where can I obtain literature on JVC products?
Within the United States, including Alaska, Hawaii, and Puerto Rico, you can obtain sales literature on JVC products by calling 1(800)252-5722 and then press or say one. You will then be prompted as to what kind of literature you want. Following this, you will leave your name and address. The sales literature on all products in that line will then be sent to you.
How can I obtain Accessories, Owners Manuals, Parts or Service Manuals for my JVC Product?
Within the contiguous 48 States you may purchase Accessories, Owner's Manuals, Parts or Service manuals directly through the JVC Parts Department at 1(800)882-2345. If you are calling from Alaska or Hawaii call 1(630)851-7855. In Puerto Rico call 1(201)808-2100. Also, you may order these items through one of the following JVC Authorized Parts Distributors: Panson Electronics, Pinebrook NJ, at 1(800)255-5229 or (201)244-2440, E & K Parts, Los Angeles CA, at 1(800)331-8263 or (310)475-6848, Andrews electronics, Santa Clarita CA. At 1(800)274-4666.
Will a TV or VCR designed for use in the U.S. work overseas?
TVs and VCRs designed for use in the U.S. use a broadcast system called NTSC. The NTSC system is primarily used in North America and Japan. Most other countries use either a system called PAL or SECAM. These three systems are incompatible with one another. An NTSC TV or VCR will not receive or playback information from a PAL or SECAM broadcast or tape. The same is true of the other systems. There are some TVs and VCRs which are capable of handling all three systems and both would be needed to play tapes of different systems. Unfortunately U.S. JVC corporation does not market such products in the United States.
Did JVC invent the VHS recording format?
Yes! In 1976 JVC developed the 1/2" home video VHS format. And in 1987 we introduced the S-VHS format.
When in the program screen, the date changes and error blinks? Why?
According to the VCR's OWN CLOCK and date setting, the start time in the timer program has already past. Make sure to advance the start time past the time of the day set on the VCR's clock. If program time is set and the time of day has already passed, the VCR will advance by one year, which changes day of the week.
The VCR timer program is set but did not run. Why?
In order for timer program to run, all items in the program screen must be set, no dashes should be left blank. Timer indicator must be lit on display panel, at least one minute before program is to start. If timer indicator is not lit, timer program will not run.
How do you set Timer recording on VCR+ units?
The recording operation takes place but no information is being recorded on tape. A)If you have a cable box connected to VCR's "Antenna Input," make sure cable box output in VCR's menu screen is set to the cable box's output channel (Channel 3 or 4) B)If you have the cable box connected to RF Out of VCR, or have no cable box, make sure the cable box output in VCR's menu is set to "OFF."
How do you set-up the TV-Guide channel setting for VCR+?
Many times cable systems use different channel numbers for various cable stations. For example, on one system HBO may be channel 14, on another it may be channel 24. The inventors of VCR+ assign one specific number to each cable channel. For HBO they use channel 33. Therefore, when setting Guide channel, the VCR Plus station number should appear under Guide channel and your channel should appear under listing VCR or Cable Channel as shown below. Guide channels will be found in your local TV-Guide.
How do I make a copy from a camcorder to a VCR or from one VCR to another VCR.
Connect audio and video outputs of the playing camcorder or VCR to the audio and video input of the recording VCR. Set the recording VCR to AUX or Line Input setting. On most JVC VCR's we use channel 0 for AUX. For other manufacturers VCR's, please refer to their owners manual for the proper setting.
I cannot bring up my VCR's On-Screen menu.
To bring up the menu on a VCR, set TV to video channel, either channel 3 or 4. Turn on VCR, and press TV/Video button on VCR remote. At this point the video indicator on the VCR's display should be lit. Now press Menu.
The MBR remote for my VCR has no code listed for my brand of TV. Is there another code?
The only codes that are incorporated into the JVC remote are listed in the instruction manual. If the code is not listed then the remote is not compatible. However, sometimes if you try all the codes, there may be a possibility one of the codes will operate your TV. But there are no guarantees.
How do I perform audio dubbing on my VCR?
The VCR must have the Audio Dubbing feature. Search for the section of tape to be audio dubbed. At the end of the area to be dubbed reset the counter to zero. Rewind the tape to beginning of section to be dubbed and go to the play/pause mode. Connect audio source to audio input of VCR and Set VCR to AUX input by pressing channel "0" on the VCR remote. While holding pause on VCR press audio dub button. When ready to begin press play on audio source and play on VCR. Audio dubbing will stop when counter reads Zero.
How do I playback an audio dub?
Since an audio dub can only be recorded on the normal audio track and not the Hi-Fi track the VCR's audio monitor must be set to normal. On mono VCR's this is not necessary as they only play the normal track.
I have attempted to copy a movie that I rented or own but the copy came out very dark or with no color.
This is normal. The motion picture industry does not want unauthorized copying of their material whether owned or rented. They have encoded the tape with a signal known as Macro-vision or copy guard. When a copy is attempted the VCR picks up this signal and produces a poor quality copy.
When I play a tape then hit fast forward, rewind, pause or slow the picture goes black. Why?
On a JVC VCR this is normal. JVC VCR's incorporate two speeds SP (2 hours) and EP (6 hours). Other manufacturers may incorporate a middle speed LP (4 hours). Although JVC VCR's will playback tapes recorded in the LP speed, when using special effects such as; STILL MODE, PAUSE, SEARCH you will not see a picture.
I can not get the VCR to function with it's own remote. Is it broken?
It is possible that your VCR is confused. Most JVC VCRs are capable of operating on two different remote codes (A code or B code). In order to reset the code in the VCR to the one your remote is set to, follow these steps. Unplug the VCR for approximately 10 minutes. If the remote control has a switch labeled TV - VIDEO or TV - VCR - CABLE, make sure this is set to VIDEO or VCR. Also if the remote control has a switch labeled DUET EDIT, ON-OFF, set it to OFF. Once you have plugged the VCR back in and correctly set any of the above mentioned switches, press the POWER button on the VCR remote. Note; Do not press any other button on any remote until you press POWER on the VCR remote as this would re-confuse the VCR.
What is the purpose of the Auto-Timer setting on my JVC VCR?
In order to run a timer program (record a TV show at a later time) the TIMER indicator must be lit. This can be done one of two ways. The first way, after entering all program data then hit the TIMER button on the remote control. The VCR will then shut off and the TIMER indicator will light in the display. The VCR will be locked into this mode and you will not be able to turn it on unless you first press the TIMER button again and then POWER. The other option is the AUTO-TIMER feature, by setting this to ON, all you need to do is shut the VCR off with the POWER button and as long as there is a program set the unit will automatically light up the TIMER display. The VCR will not be locked using this feature you may simply press POWER should you need to turn on the VCR. As to which method you use, it is simply a matter of personal preference.
After following the instructions for the Cable Box Brand Set Menu in my owners manual, my VCR remote still will not operate by cable box. Why?
This Menu setting is used so your VCR can switch your cable box to the proper station during Timer Recording. It has no bearing on the remote control itself. In order to set the remote control to operate your cable box, follow the steps in your manual under the heading
I cannot get Surround Sound.
Surround sound requires a stereo source. A VCR cannot transmit stereo via channel 3 or 4 to a Television. It can only transmit stereo through the left and right audio inputs of the VCR. These may be connected directly to a surround sound receiver or to a television with audio/video inputs and outputs. When connecting to the Television audio and video inputs, make sure to connect the TV's audio input to the audio out on the Receiver. Also with this connections remember to put TV in video mode, not on channel 3 or 4.